Privacy Policy

The following Privacy Policy refers to the website and the subscription service MailTMP PRO hereinafter "MailTMP", based on the url

For MAILTMP your privacy is important. This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully, and we want to let you know that we are committed to respecting the following two essential principles:

The user remains the owner of their personal data;

Your personal data is processed transparently, confidentially, and securely.

MAILTMP respects and cares for your personal data. As a user, you should know that your rights are guaranteed.

For the use of the service by minors under 14 years old, the consent of the parents or guardians is required for the processing of their personal data. If you have accessed this website without notifying your parents, you should not share any personal information.

MAILTMP has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as with the Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

Data Controller

Identity of the controller: CAOS LTD

Commercial name MAILTMP

Address: Monturiol 50 Floor 1 Building Northwest, Barcelona 08923, Spain


Collection and origin of data

All data collected comes from the user, either through the various contact and communication forms or indirectly by browsing the website.

In all cases, they are collected and processed solely to ensure the provision of the different services offered by MAILTMP, manage subscriptions, posts, respond to requests for information, and for marketing purposes, with the sole purpose of presenting our offers.

The details of how your data is collected and processed are provided in this Privacy Policy.

What are your rights when you provide us with your data?

As a user, you have the right to obtain confirmation on whether MAILTMP is processing your personal data.

Users have the right to:

Request access to personal data concerning the data subject.

Request its rectification or deletion.

Request the restriction of its processing.

Object to the processing.

Request the portability of the data.

Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the data subjects may request the restriction of the processing of their data, in which case it will only be retained for the exercise or defense of claims.

By exercising the right to data portability, the user shall have the right to have personal data transmitted directly from one controller to another, where technically feasible.

Data subjects shall also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.

What is the purpose of your personal data?

The collection of your personal data necessarily falls within a specific framework of use. Depending on the different types of personal data, they can be used for:

  1. The use of the service.
  2. The creation and management of your MAILTMP PRO account, your subscription, and your invoices.
  3. Respond to your contact requests and manage the relationship with our customers.
  4. Display information about comments made to the rest of the visitors and the interaction between them.
  5. Exercise the right related to the protection of personal data.
  6. Ensure the efficient operation and continuous improvement of the service and its functionalities.
  7. To carry out retargeting marketing operations, whose objective is to present our offers on third-party sites, using only the email address.

Other non-identifiable data are also collected, which are obtained through cookies that are downloaded onto the user's computer when browsing this website and which are detailed in the cookie policy.

What information do we collect and what is the legal basis?

The different data are legitimately collected and processed for:

The random or customized name provided for the creation of an email account.

The received mail, sender's address, subject, attached files, sizes, and types.

Your IP address, operating system, regional and linguistic parameters, the name and version of the browser.

Legal basis: Contractual. The processing is necessary for the execution of a contract or the implementation of pre-contractual measures.

Your subscription personal data, that is your first and last name, company (optional), email address, phone number, billing postal address, username and password, VAT (optional), payment method, and banking details (optional).

Legal basis: Contractual. The processing is necessary for the execution of a contract or the implementation of pre-contractual measures.

Your first and last name, email address, phone number, and the transmitted message.

Legal basis: Your consent.

Your first and last name, email address, phone number, and the transmitted message.

Legal basis: Your consent.

Your first and last name, email address, phone number, and a copy of your ID document.

Legal basis: - Legal obligation (the Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights LOPDGDD and GDPR).

See the cookie policy

Legal basis: Legitimate interest or your consent when required.

Data Retention Period

We retain your data only for the time necessary for the pursued objectives, summarized as follows:

| For the MAILTMP service up to 1 year from the last time the service was used.

| For the MAILTMP PRO service 5 years from the end of the commercial relationship.

| Until its deletion is requested by the interested party.

| To ensure the efficient operation and continuous improvement of the service and its functionalities 13 months. Beyond this period, the data will be deleted or anonymized.

Who your data is directed to

MAILTMP develops most of its solutions internally and collaborates exclusively with partners that respect our security standards.

Within the limits of their respective attributions and in order to fulfill the mentioned objectives, the main people who may have access to your data are the following:

The authorized staff members at MAILTMP.

Company responsible for the data and file hosting service.

Company responsible for payment management.

Company responsible for the management of transactional emails.

For legal requirements, the interested jurisdictions, mediators, accountants, auditors, lawyers, notifiers, and judicial agents, debt collection agencies, police, or emergency services.

The authorized subcontracted personnel.

Third parties subject to installing functional cookies on terminals when you give consent;

Analytics companies, advertising agencies, or social networks, for analysis and marketing operations related to our offers.

More information

| Company responsible for the data and file hosting service

Microsoft Corporation, a registered service provider Privacy Shield.

| Companies responsible for payment management

Stripe Inc. A registered service provider in Privacy Shield.

PayPal (Europe) S.a.r.l. et Cie, S.C.A. More information.

| Company responsible for the management of transactional emails;

MailerLite Limited. More information.

| Collaborative management

Atlassian BV. More information.

| Advertising agencies or social media companies

Google Ireland Limited. More information.

Meta Platforms Inc. More information.

Transfer of data outside the European Economic Area (EEA)

Due to the nature of its activity, MAILTMP may be required to transfer your data to subcontractors outside the European Economic Area.

When MAILTMP makes transfers outside the EEA, we will immediately inform you of the measures taken to control this transfer and ensure the confidentiality of your data.

The transfer is based on an adequacy decision by the European Commission, which recognizes that the receiving country or international organization offers an adequate level of protection for personal data.

| Providers: When MAILTMP uses service providers to provide certain tools or services involving personal data, it will systematically prefer, as far as possible, those located within the EEA.

| Recipients: MAILTMP does not transfer data it processes to third parties other than its internal services and providers for the purposes of processing, nor to legally authorized authorities upon their request.

| Formalization of adequate protection: If processing in the EEA or in a territory with default protection is impossible or inappropriate, MAILTMP may consider an alternative transfer. In such a situation, MAILTMP commits to implementing an adequate contractual protection, except in the exceptional cases listed by the GDPR.

Data Security

MAILTMP is committed to implementing all technical and organizational measures to guarantee the security of our personal data processing and its confidentiality.

We periodically test applications and infrastructure to identify potential security breaches, strengthen their security, and protect them against attacks.

We treat your content with respect. We do not provide any public search function, catalog, or listing to find content.

We trust you understand that to fulfill our moral responsibility to reduce the spread of child sexual abuse imagery (CSAI), we may use automated systems to detect and remove such content. Also, we will act and remove your content if we receive a notification from legal authorities or copyright protection agencies.

Accuracy and Truthfulness of Data

As a user, you are solely responsible for the veracity and correctness of the data you send to MAILTMP, exonerating MAILTMP from any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and commit to keeping them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.

Acceptance and Consent

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by MAILTMP in the manner and for the purposes indicated in this privacy policy.


The consent given, both for the processing and for the transfer of the data subjects' data, is revocable at any time by communicating it to MAILTMP in the terms established in this Policy for the exercise of ARCO rights. This revocation will in no case have retroactive effects.